Each contract has several dates and
times associated with it which control when a contract is included
in a report or not. These dates and times may also be different for
different states of the contract.
- Contract Date: Date the
contract, quote, or reservation was written or a reservation was made
outgoing. This date displays next to DATE in the CONTRACT
PROCESSING SCREEN.
When a reservation is changed into a contract
(made outgoing) whether by the Contract Processing 'O' function or by
the Automatic Outgoing Reservations procedure, the Contract Date is
changed to the date the reservation was converted to a contract.
Figure 1: Contract Date
- Out Date & Time: Date and time the equipment started charging (Figure 2). Or, if this contract is Continuously Billed, the OUT date and time is the 'billed through' date and time. A continuously billed contract will be indicated with an asterisk (*) displayed next to the date (Figure 3).
This date and time displays next to OUT in Contract Processing. Further, this
date and time may be changed if equipment is delivered and the
Completed Delivery Date and Time is different from the Scheduled
Delivery Date and Time. Also, if this is a continuously billed contract, the date and time displayed here will always be the 'billed through' date and time.
Figure 2: Out Date & Time |
Figure 3: Billed Through Date & Time |
- Promised In Date & Time: Date and time the equipment will stop charging on an open contract, quote or reservation (Figure 4).
Return Date & Time: Date and time when the equipment stopped charging on completed or deleted contracts. When the contract is returned, the Promised In Date and Time is updated to the date and time of the return (Figure 5).
This date displays next to IN in Contract Processing. Further, this date and
time may be changed if equipment is delivered and the Completed Pickup Date and Time is different from the Scheduled Pickup
Date and Time.
Figure 4: Promised In Date & Time |
Figure 5: Returned Date & Time |
- Scheduled Delivery Date & Time: Date and time when the equipment is promised to be delivered to the
customer. This date and time display next to DATE/TIME DUE in the Transportation or Delivery screen (Figure 6).
Completed
Delivery Date & Time: Date and time when the equipment is actually
delivered to the customer. This date and time display next to DATE/TIME DONE in the Transportation or Delivery screen (Figure 6).
Figure 6: Scheduled and Completed Delivery Date and Time
Scheduled Pickup Date & Time: Date and time
when the equipment is promised to be picked up from the customer. This date and time display next to DATE/TIME DUE in the Transportation or Pickup screen (Figure 7).
Completed Pickup Date & Time: Date and time when the equipment is
actually picked up from the customer. This date and time displays next to DATE/TIME
DONE in the Transportation or Pickup screen (Figure 7).
Figure 7: Scheduled and Completed Pickup Date and Time
These dates and times apply only if Delivery and or Pickup is used for this contract, quote, or reservation.
Other Dates
A contract also has a Posted Date which is the date the contract was
completed and moved to history. This date does not display but is often
available on reports and inquiries. The Posted Date is updated when
an End of Day is performed (or closing the contract if on real
time processing). A completed contract will have all the dates and
times it had when it was a current contract along with this Posted Date.
Reporting Dates
Various ceFoundation reports will prompt for dates or ranges of dates.
When prompted for these dates, please keep the following in mind:
- The Return Date is the actual date the
contract was returned, however, that does not necessarily mean that it
will post the same day. If a customer returns equipment while the End
of Day is being processed and you agree to complete the paper work
after the process has completed, the contract will be returned as of
that day but the contract will not be posted until End of Day is
processed again.
This may be confusing and lead to a contract being included or excluded when you do not expect it to be, particularly when this falls across an End of Month.
- An Adjustment (ADJ) contract has the Out Date and Time and
In Date and Time of when it was written, not when the original contract
was written. Therefore the Adjustment may not be included on the same
report as the original if it is not in the same date range.
- Contracts entered and/or returned for
previous dates/times. If you enter and/or return a contract for a
previous date after which you have run a report for that date
range using the return date, the report will, of course, not
include that contract. For accounting purposes, especially the DETAIL
TAX REPORT, the Posted Date is usually the best choice as this mirrors
your General Ledger updates. Running the DETAIL TAX REPORT for the
return date can miss out contracts which are returned for a previous
date.
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